FAQ
Sizing, materials, orders and trade accounts.
Sizing
How do I measure my dog?
Measure around the neck where the collar sits, and around the widest part of the chest. Every product page has a size guide.
My dog is between sizes.
Go up one size. Returns and exchanges are free for 60 days.
Orders
Which payment methods do you accept?
All major cards, Apple Pay and Google Pay.
I run a pet shop. Can I stock your products?
Yes, see trade & wholesale.